FAQs

  • Yes! Travel to Cuba is legal for U.S. citizens if the purpose of the travel falls within one of the 12 categories listed under the general license by the U.S. Department of Treasury’s Office of Foreign Assets Control (OFAC).

    Our tour packages are designed to meet the general license requirements for the Support for the Cuban People (SCP) category (515.574). This is the appropriate category for visitors taking tours or traveling independently in Cuba and as long as visitors comply with the following:

    1 - Use privately owned businesses (e.g. private restaurants, shops, and transportation);

    2 - Stay in privately owned accommodations; not government hotels;

    3 - Maintain a full schedule (8 hours daily) of meaningful interactions that:

    "Enhance contact with the Cuban people, support civil society in Cuba, or promote the Cuban people's independence from Cuban authorities and that result in meaningful interactions with individuals in Cuba."

    Which includes things like:

    • Conversations with your hosts at your privately-run accommodations and with Cuban tour guides, yoga instructors, and holistic therapists;

    • Taking guided cultural/art/historical/nature/medical-wellness tours;

    • Eating at privately owned restaurants and residences;

    • Interacting with local artists and entrepreneurs;

    • Taking lessons such as yoga or salsa dancing from Cuban teachers; and

    • Spending money at privately owned businesses.

    4 - Avoid transactions with Cuban Government entities on the List of Restricted Entities and Subentities (effective January 8, 2021) as posted on the U.S. Department of State website.

    5 - Maintain records of all your activities and transactions (be sure to keep your receipts and a journal!) for five years.

  • Yes. You will purchase a Cuban Tourist Visa at the airport prior to your flight (or by mail ahead of time) from your airline when you check in. The cost and process for obtaining your visa will depend on your carrier. Cuban tourists visas typically costs between $50-100 USD (if flying from the United States).

  • If you are a U.S. citizen, you can only travel to Cuba if you meet OFAC’s general license requirements. It is illegal for U.S. Citizens to travel to Cuba for tourism.

    The Cuban government requires a visa from all U.S. citizens prior to entry into the country. The standard visa for U.S. citizens visiting the island under the OFAC general license “Support for the Cuban People” is a Cuban tourist visa.

    We know, it’s confusing!

    From the U.S. perspective, if you travel with us, you are traveling to Cuba because you meet OFAC’s general license requirements for the Support for the Cuban People (SCP) category (515.574). Use this as your reason for traveling to Cuba for all U.S. paperwork.

    From the Cuban perspective, if you travel with us, you enter Cuba as a tourist with a pre-purchased Cuban Tourist Visa.

    Bottomline: Don’t worry! If you travel with us, we make sure you comply with all regulations for both countries.

  • No, sorry! U.S. citizens are not permitted to bring alcohol nor tobacco from Cuba into the United States.

  • Vaccinations for Covid-19 are not mandatory for entry into Cuba but if you’re not vaccinated, you may have to show a negative PCR result from a test taken within 72 hours of your departure from the U.S.

  • D’Viajeros is a Cuban website designed for you to complete your health declaration and Customs (Aduana) form prior to boarding your flight in the U.S. to Cuba. This makes for a more streamlined process.

    You can fill out the form 48 hours prior to your departure at: https://dviajeros.mitrans.gob.cu/inicio

  • Money in Cuba is always complicated, but we will help you navigate any currency exchange complexities every step of the way. We will ensure you are aware of your options before traveling to Cuba.

  • Don’t worry! We will provide you with detailed information and a suggested packing list after booking.

  • When you travel with us, we make sure you’re prepared. Once you’re booked, we provide a comprehensive informational booklet with lots of details about everything. If you have a question not covered in the booklet, we work with you, one-on-one, to answer any question you may have.

  • Per the U.S. Department of State:

    “The Cuban government requires U.S.-Cuban dual citizens who departed Cuba on or after January 1, 1971 to enter and depart Cuba using a Cuban passport. Using a Cuban passport for this purpose does not jeopardize one’s U.S. citizenship; however, such persons must use their U.S. passports to enter and depart the United States. Cuban-Americans who departed Cuba before January 1, 1971 may travel to Cuba on their U.S. passport but must apply for an HE-11 visa from the Cuban Embassy. Cuban authorities do not always notify the U.S. Embassy of the arrest of dual nationals and may deny U.S. consular officers access to them.”

  • Yes it can!

    Please do your own research if you plan to travel to Cuba from Europe as a EU citizen to make sure any future legal entry into the United States wiIl not be impacted. In 2017, the United States government placed Cuba on the State Sponsors of Terrorism list (section1754(c) of the National Defense Authorization Act for Fiscal Year 2019, section 40 of the Arms Export Control Act, and section 620A of the Foreign Assistance Act of 1961).

    If you plan to travel to the United States in the near future using ESTA (Electronic System for Travel Authorization), the United States immigration may deny you or revoke a previously-approved status, requiring you to apply for a specific visa directly from a U.S. embassy in your country in order visit the United States. Please email us for more details.